I keep trying to upgrade from Live 4 to Live 5 via the Ableton website and I am repeatedly denied.
I go to: http://www.ableton.com/index.php?main=upgrade
and enter my Live 4 serial number, and get this message:
"Dear user, the selected product is not available for you right now. To display a list of all your Ableton Serial Numbers, please check your registration data.
In order to download one of your Ableton products again, please go to our downloads area."
Help!
Thanks...
Unable to Upgrade to 5.0 - Problem with Ableton Website
Hi,
Did you actually go to the registration page ? You'll see all your Ableton serials there, and maybe by chance Santa Klaus gifted you with live 5
... Or you already upgraded and don't remember ? 
No but really, go to the registration page and see. If you don't find a clue, just drop a mail to [email protected].
Best,
amo
Did you actually go to the registration page ? You'll see all your Ableton serials there, and maybe by chance Santa Klaus gifted you with live 5
... Or you already upgraded and don't remember ? No but really, go to the registration page and see. If you don't find a clue, just drop a mail to [email protected].
Best,
amo
Live 5.0.3 - IBM Thinkpad R51 1.5ghz Centrino - 1,5 Go RAM - 7200 RPM 2nd HDD intern - RME Multiface - Windows XP Pro SP2
Yes, I went to the registration page, and I see my registration numbers for Live versions 2, 3, and 4, but not for version 5. So I guess Santa didn't gift it to me. I know I haven't upgraded, and I would like to. I sent an email to [email protected] but haven't heard anything back. Is my money not good enough?amo wrote:Hi,
Did you actually go to the registration page ? You'll see all your Ableton serials there, and maybe by chance Santa Klaus gifted you with live 5
No but really, go to the registration page and see. If you don't find a clue, just drop a mail to [email protected].
Best,
amo
Anybody else run into this problem? Maybe it's just down for Christmas??