Can't open Files w/ Version 5!!!

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arkestra
Posts: 7
Joined: Fri Dec 23, 2005 8:13 am

Can't open Files w/ Version 5!!!

Post by arkestra » Wed Dec 28, 2005 7:47 am

Am I really the only one with this problem? I can't open any of my song files created in version 4 with the latest version 5 update without the application quitting. Does anyone know how to remedy this? Preferences, move some hidden files?... how totally frustrating.

Alex
Posts: 4006
Joined: Wed Apr 03, 2002 1:07 pm
Location: Ableton Headquarter

Post by Alex » Wed Dec 28, 2005 3:47 pm

Hi arkestra,

which computer hardware, which operating system and which Live 5 version do you use?

Can you load your sets if you temporarily disable Plug-ins in the Plug-in section of Live's preferences before you load your sets?

regards,
/Alex

arkestra
Posts: 7
Joined: Fri Dec 23, 2005 8:13 am

okay, now we're getting somewhere

Post by arkestra » Thu Dec 29, 2005 6:01 am

Okay, cool, so they will open if I disable the plug-ins. I assume that one of the Native Instruments isn't compatible for some reason since they are the most coplext plug-ins I have. They are all updated,...so far, a few songs loaded that didn't when I turn off the AU in the preferences and only use the VST folder, but then obviously, I can't use the songs that have AUs without first opening them in 4, saveing the instrument and reopening it as a VST with the same parameter settings. Is this a known issue? It's appearing to be an AU incompatibility issue. what do you recommend now? Is there a hot fix or something? some kind of shell? > note: AUs worked fine in version 4.


Dual 2 GHz PowerPC G5
4 GB DDR SDRAM
Motu 828
Mac OS X 10.3.9 (7W98)
Latest version of Live: 5.0.3

RobStrobe
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Location: BERLIN
Contact:

Post by RobStrobe » Thu Dec 29, 2005 6:23 am

lol...everything worked fine in version 4...
=)
great...we got the same problems...
;)
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arkestra
Posts: 7
Joined: Fri Dec 23, 2005 8:13 am

you mean I'm not crazy?!!

Post by arkestra » Thu Dec 29, 2005 7:26 am

Rob~
you seriously have the same thing goin' on? I've been trying to trouble shoot this for at least a total of 9 hrs now. Somehow, AU make A5 choke when loading a pre-existing file from version 4, but they work fine in the app itself. time to give up, huh?

Alex
Posts: 4006
Joined: Wed Apr 03, 2002 1:07 pm
Location: Ableton Headquarter

Post by Alex » Thu Dec 29, 2005 12:18 pm

Hi arkestra,

we need to find out which plug-in(s) cause this problem. So you should take the one of these Live sets having the less amount of different plug-ins, loaded in Live with Plug-ins disabled and try to make several copies of these Live set but each one containing only one plug-in.

Then you activate plug-ins in Live again and try to load these "reduced" Live sets?

regards,
/Alex

arkestra
Posts: 7
Joined: Fri Dec 23, 2005 8:13 am

The Wierd Part

Post by arkestra » Sat Dec 31, 2005 10:33 am

The weird part is that they will load in Ab. 5 no problem, but if there are AU within a version 4 file, it makes the program crash...

Alex
Posts: 4006
Joined: Wed Apr 03, 2002 1:07 pm
Location: Ableton Headquarter

Post by Alex » Mon Jan 02, 2006 2:02 pm

Hi arkestra,

please send me such a Live 4 set that you cannot load within Live 5.0.3 (only the .als file, no samples).
Please also send me the system crash log of Live:
"~/Library/Logs/CrashReporter/Live.crash.log"

regards,
/Alex

arkestra
Posts: 7
Joined: Fri Dec 23, 2005 8:13 am

AU's

Post by arkestra » Tue Jan 24, 2006 8:36 am

Take a look at my crash file, see if you can get anything out of it. Sorry for the late response, I've been busy.

arkestra
Posts: 7
Joined: Fri Dec 23, 2005 8:13 am

email?

Post by arkestra » Mon Jan 30, 2006 6:01 am

Did you receive my email? It's been quite a while...

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