Filename Length Problems

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NeilUK
Posts: 31
Joined: Sun Sep 10, 2006 2:37 pm

Filename Length Problems

Post by NeilUK » Thu Jan 18, 2007 11:28 pm

I am currently experiencing a problem where ableton crashes if i load an mp3 track with filename of around 58 characters or more. if i shorted the filename it'll load the file no problem. this has happened with all versions of ableton i have tried?

has any1 had a similar problem or know what it may be?

thanks.

Amaury
Posts: 5885
Joined: Mon Mar 20, 2006 6:59 pm
Location: Ableton Headquarters
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Post by Amaury » Fri Jan 19, 2007 7:30 am

Hello,

Are you using a PC with Quicktime installed on it? I think there is a bug in Quicktime PC version with file names longer than 56 or 58 characters.

Regards,
Amaury
Ableton Product Team

NeilUK
Posts: 31
Joined: Sun Sep 10, 2006 2:37 pm

Post by NeilUK » Fri Jan 19, 2007 2:57 pm

hi.

yes i am using quicktime, if i uninstall should it work ok?

i have actually been able to find a work around :

this's madness and i have no way of explaining why ..... but this works!!

i have a really long file with 80 characters and discovered that it works when i load it.
if i load any other long filenames, within the same set, which previously didn't work they now work!!!

so doing this works :

load set
load really big filename
continue set using whatever files
no crash!!!

if i close the program and start it again and don't load the really long filename it always crashes!!

it only works if the large file is analysed each time i start a new set, so i have to delete it from the decoding cache each time


:lol:

NeilUK
Posts: 31
Joined: Sun Sep 10, 2006 2:37 pm

Post by NeilUK » Fri Jan 19, 2007 7:51 pm

meant to say, why does it matter if quicktime is installed? what does that have to do with ableton? plus is there an alternative that i can use that'll work?

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