Problem upgrading to Live 6.07 on OSX

idealist · Post by **idealist** » Sun Apr 15, 2007 1:00 am

I have allways the same Problem when installing Live, I want to drag and drop the Live folder in den Application folder of my HD and than it starts to install, but then allway the same Fault:"
the ... couldn't be finished, because there is already a file with the name "packingsection.tif" existing after that, I can just click OK, and the installation aborts and Live doesn't work!

the funny thing, it allway occures an other Filename and I now already deleted every file of live 6.05 (that i had installed and working before) but
I still have the problem!

the files I removed

(user/library/application support/ableton/live 6.0.5/unlock/Unlock.cfg) this one I didn't remove!

user/library/application support/Ableton Live Engine

user/library/preferences/com.ableton.live.plist

user/library/preferences/Ableton/Live 6.0

PLEASE HELP

idealist · Post by **idealist** » Sun Apr 15, 2007 11:37 am

Hello, did nobody have the same Problem, when installing Live 6.07 on a Mac, with Live 6.05 alredy existing?

I haven't got anything special in my allmost new mac, so i thougt this could be an easy and common problem...

Amaury · Post by **Amaury** » Sun Apr 15, 2007 12:17 pm

Hello,

Where do you drag the new Live folder? You should not drag it inside another Live folder. Does that happen if you drag the Live 6.0.7 folder at the root of your application folder?

Regards,
Amaury

idealist · Post by **idealist** » Sun Apr 15, 2007 12:28 pm

well live 6.05 is already deleted, so now i just drag the folder in the application folder of my hd.

before i dragged it there and wanted to overwrite the old folder, my mistake, but now the old folder is already deleted and everything else is deleted, but it still doesn't work...

Amaury · Post by **Amaury** » Sun Apr 15, 2007 12:32 pm

Hi,

You mean that you drag the Live 6.0.7 folder to the root of your Applecation folder, and get that error? Wehre is that file already present, does it tell?

Can you try dragging the Live 6.0.7 folder to your desktop, for example. to see what happens?

Regards,
Amaury

idealist · Post by **idealist** » Sun Apr 15, 2007 12:44 pm

Amaury wrote:Hi,

You mean that you drag the Live 6.0.7 folder to the root of your Applecation folder, and get that error? Wehre is that file already present, does it tell?

Yes, it doesn't tell me where the Files are present, it alway mentions an other File, like this time Der Vorgang konnte nicht abgeschlossen werden, da bereits ein Objekt mit dem Namen "overdub.tif" existiert.

Amaury wrote: Can you try dragging the Live 6.0.7 folder to your desktop, for example. to see what happens?

Regards,
Amaury

Yes i tried, the same mistake:" Der Vorgang konnte nicht abgeschlossen werden, da bereits ein Objekt mit dem Namen "Eject02.tif" existiert.
I tried it now a second time, and now it worked, asked me for an empty Library, to install the Live Library and than I aborted, because I don't want Live on my Desktop..

idealist · Post by **idealist** » Sun Apr 15, 2007 12:56 pm

thanks for answering, are you still there?

How can I delete Live completly from my computer?
so that I won't have this Problem anymore...

idealist · Post by **idealist** » Sun Apr 15, 2007 1:06 pm

Well now I juist dragged the one from my desktop in the application folder, and it seems to work. but, some of the vst couldn't be found...

managed that to, everything works now

, but it was not easy way though!

Amaury · Post by **Amaury** » Sun Apr 15, 2007 2:02 pm

idealist wrote:Well now I juist dragged the one from my desktop in the application folder, and it seems to work. but, some of the vst couldn't be found...

managed that to, everything works now , but it was not easy way though!

Okay, did you drag the folder from the desktop, to the same location as you chose before, when trying to drag the folder directly?

I mean, logically, that does not make sense that it works dragging from the desktop, but not from the dmg image.

It works now, fine, but let me know next time. I would be courious to find out what the reason is.

Regards,
Amaury

idealist · Post by **idealist** » Sun Apr 15, 2007 2:08 pm

yes, it's also very strange that it just worked on the second time when dragging and dropping to the desktop!!!

Strange nobody else had got this Problems...

greez

idealist · Post by **idealist** » Sun Apr 15, 2007 2:52 pm

shit it still doesn't works right...

I want to save old files in 6.07 sel contained and it tells me index nicht verfügbar, unable to find database file...

and it also wasn't able to search files it told me live konnte nicht auf den Such-Index zugreifen und wird deswegen keine Samples finden können. Bitte überprüfen Sie ihre Einstellungen, insbesondere die Zugriffsrechte Ihrer Installationwtf

I had Ableton live on a pc already over 1.5 years(made updates and everything) and never had all this problems, this whole thing angers me!!!

How can I delete Live completly of my computer, to install it clean again?

Amaury · Post by **Amaury** » Sun Apr 15, 2007 3:19 pm

Hi,

You should definitely contact support as a mail exchange will make things easier, and more, they understand German. I don't!

Give a link to that thread.

To completely delte Live, you would have to delete the application folder(s) and the preferences folder(s). You could also delete the Live Library if it does not contain custom files. Don't delete the unlock.cfg key, as you would have to re-authorize Live, and that key does not affect the behaviour of the software.

Also, before doing these, you should repair permissions, using that tool:
http://www.ableton.com/_common/download ... ns.dmg.sit

Regards,
Amaury

idealist · Post by **idealist** » Sun Apr 15, 2007 5:14 pm

Also, before doing these, you should repair permissions, using that tool:
http://www.ableton.com/_common/download ... ns.dmg.sit

maybe this can help... wenn it helps me with the "zugriffsrechte".

anyway thanks

beubbo · Post by **beubbo** » Sun Apr 15, 2007 9:46 pm

Amaury wrote:
Also, before doing these, you should repair permissions, using that tool:
http://www.ableton.com/_common/download ... ns.dmg.sit

Regards,
Amaury

Hi Amaury,

what is the advantage using this utility over Mac OSX's Disk Utility "Verify/Repair permissions" ?

Thanks
B

Amaury · Post by **Amaury** » Mon Apr 16, 2007 7:33 am

beubbo wrote:
Amaury wrote:
Also, before doing these, you should repair permissions, using that tool:
http://www.ableton.com/_common/download ... ns.dmg.sit

Regards,
Amaury
Hi Amaury,

what is the advantage using this utility over Mac OSX's Disk Utility "Verify/Repair permissions" ?

Thanks
B

Hi,

You're right, the built in Utility will check the whole computer's permissions, so it is a good idea in the case of idealist to run it.

The one I linked only checks for Ableton files. I just found out.

Regards,
Amaury