Dropouts and hard disk overload using a firewire interface

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Trevor
Posts: 13
Joined: Thu Jun 15, 2006 1:46 am

Dropouts and hard disk overload using a firewire interface

Post by Trevor » Mon Jul 28, 2008 1:16 am

I have a Digi 002 (firewire) console and an Echo Mia internal card. I am getting dropouts on a session with only five tracks when I use the Digi but there are no dropouts when I use the internal card. In both cases, the hard disk overload is blinking (I'm using loops) and I don't understand why this problemn arises only with the Digi 002.

Does anyone have an idea?

jok
Posts: 1412
Joined: Tue Apr 24, 2007 2:56 pm
Location: Ableton Headquarters
Contact:

Post by jok » Mon Jul 28, 2008 1:04 pm

Hi Trevor,

please contact [email protected]

Don´t forget to include infos on:
- the computer/operating system you use
- your version of Live

It would be also helpful if you included Live´s log.txt file as described here:

http://www.ableton.com/pages/support_contact

Best,

Jörg
ableton support team
[email protected]

Trevor
Posts: 13
Joined: Thu Jun 15, 2006 1:46 am

Post by Trevor » Mon Jul 28, 2008 2:16 pm

Log sent. Thanks, Jok. Anyone else have this problem or know it's cause?
jok wrote:Hi Trevor,

please contact [email protected]

Don´t forget to include infos on:
- the computer/operating system you use
- your version of Live

It would be also helpful if you included Live´s log.txt file as described here:

http://www.ableton.com/pages/support_contact

Best,

Jörg

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