Licence problem with Ableton Live Intro?

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JKlosed
Posts: 2
Joined: Mon Jun 14, 2010 11:24 pm

Licence problem with Ableton Live Intro?

Post by JKlosed » Tue Jun 15, 2010 7:18 pm

A few day's ago I purchased Ableton 8 Live Intro, just to get a feel of this software. I am planning -if I like this software- to upgrade to the full version.

Until now Everything I try to do with is (within the limitations of the Intro version) seems to work very well. The sound quality is good using my E-MU 0404 sound card, and setting up the PreSonus Faderport was a piece of cake. I also own Sonar 8 Producer, and The Soft synths + FX from that package seem to work very nicely in Ableton. It is nice to have the best of both worlds. All in all I am very pleased with the results.

However when installing a package from the Content disk I get a strange error about an missing license. It is the package DrumMachinesLD_v8.3.alp. When I try to load the live set LD Blowout-180.als I get the message:

The licence to use certain protected samples is missing.

One of the following products must be authorized:
-Essential Instruments Collection
-Drum Machines

Now - I understand Intro is a rather limited version, and I really don't mind that because I am just playing around deciding if I will take the jump to the bigger version (no - the 30 day's for the full version trial is not long enough). I only think it is a bit strange you get a box containing DVD's with packages on it you can't use.

So - am I doing something wrong and can I somehow authorize these products? And if so - how do I do this?
Or - are there packages on the disk you cannot use (with is a bit strange in my opinion).

Please do not think I am criticizing anything - a am just wondering what is going on... :wink:

[mka]
Posts: 36
Joined: Wed Jul 01, 2009 2:00 pm
Location: Ableton Headquarter Berlin

Re: Licence problem with Ableton Live Intro?

Post by [mka] » Wed Jun 16, 2010 5:33 pm

Hi,

it should of course be possible to use the sample content of the Live Intro DVD in Live Intro.

This indeed seems to be a bug in Live 8.1.3. And it's not only that you aren't able to load the mentioned Live set but I suppose that you also didn't see any presets for the Drum Machine LD in Live's preset browser!?

I'll pass this to our development!


Best Regards,
Marian Kalus

JKlosed
Posts: 2
Joined: Mon Jun 14, 2010 11:24 pm

Re: Licence problem with Ableton Live Intro?

Post by JKlosed » Thu Jun 17, 2010 6:17 am

Thanks all for the replies.

As I said - it was no biggie, I only was a bit curious what was going on...

I am not at the machine I installed Ableton on at this moment, but I will take a look as soon as I am at home.

Anyway - I can say at this moment I really like Live. I think it's safe to say I going to upgrade to the full version within a few month's (well - I am not that wealthy unfortunately - but I guess that's the curse a lot of creative -or semi-creative- people have to bare :wink: ).

I am really program/OS agnostic, so I use the right tool at the right moment. I use Windows for gaming and partially music, Linux for music and all other work, and unfortunately can not afford OSX including hardware (reason - see above) otherwise I would love to use that too. As I said - I use Sonar, and now with Live 8 I have another very valuable tool.

Alright - time to play! :D

[mka]
Posts: 36
Joined: Wed Jul 01, 2009 2:00 pm
Location: Ableton Headquarter Berlin

Re: Licence problem with Ableton Live Intro?

Post by [mka] » Mon Jun 21, 2010 1:08 pm

Hi,

we already addressed this issue and a fix should be available in the next update release.

Best Regards,
Marian

jpavel
Posts: 2
Joined: Thu May 19, 2011 3:43 am

Re: Licence problem with Ableton Live Intro?

Post by jpavel » Mon May 23, 2011 7:57 pm

Hello,

I've run into this exact same issue with Ableton Live Intro 8.2.2, and haven't been able to get it resolved through customer support -- did anyone encounter the same, in post 8.1.4 versions, and find a solution?

The release notes for 8.1.4 says that this issue was fixed, but perhaps there's something lingering.

Thanks,
Jesse

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