Cabinet and Amp not Authorising in 8.2

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JYWxjndx
Posts: 7
Joined: Tue Dec 08, 2009 5:00 pm

Cabinet and Amp not Authorising in 8.2

Post by JYWxjndx » Mon Sep 27, 2010 9:25 pm

Just updated to suite 8.2, Amp and Cabinet won't install they have apeared as files now i have repaired library and also re-authorised. Am getting the message "Check your instalation" and then "This device is not available in Live, The product Amp is required to go beyond this limitation, See the user account/licences prefernces to authorize this or try out this product." Cabinet does the same thing.

Any ideas? I have a valid Live 8 suite licence and believe these should be included in the update.

Many thanks

H20nly
Posts: 16113
Joined: Sat Oct 27, 2007 9:15 pm
Location: The Wild West

Re: Cabinet and Amp not Authorising in 8.2

Post by H20nly » Mon Sep 27, 2010 9:56 pm

I had an issue authorizing too and was told to use Firefox to authorize after the update... i did and it eventually worked.

hope this helps. I certainly get how annoying it can be.
LoopStationZebra wrote:it's like a hipster commie pinko manifesto. Rambling. Angry. Nearly divorced from all reality; yet strangely compelling with a ring of truth.

JYWxjndx
Posts: 7
Joined: Tue Dec 08, 2009 5:00 pm

Re: Cabinet and Amp not Authorising in 8.2

Post by JYWxjndx » Mon Sep 27, 2010 10:11 pm

Hey, thanks for the heads up, yes i use Firefox already i will keep trying over the next few days and see if there is any change.

H20nly
Posts: 16113
Joined: Sat Oct 27, 2007 9:15 pm
Location: The Wild West

Re: Cabinet and Amp not Authorising in 8.2

Post by H20nly » Mon Sep 27, 2010 10:24 pm

send an email to [email protected] thats what Kleine (from Ableton HQ) suggested to me if Firefox didn't help.

good luck!
LoopStationZebra wrote:it's like a hipster commie pinko manifesto. Rambling. Angry. Nearly divorced from all reality; yet strangely compelling with a ring of truth.

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