Live wont open when I'm disconnected from the internet....

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Jason Alacrity
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Location: Los Angeles, CA
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Live wont open when I'm disconnected from the internet....

Post by Jason Alacrity » Mon May 23, 2011 2:34 am

...on a Macbook pro.
Everything is already authorized and legit. But when I turn off airport Live refuses to open. Anyone know why this is?

Akshara
Posts: 377
Joined: Tue Dec 21, 2004 10:16 pm

Re: Live wont open when I'm disconnected from the internet....

Post by Akshara » Mon May 23, 2011 8:52 pm

There is a login setting in the Preferences, think it is on the last tab. Maybe that is enabled?

I'd contact Ableton support directly.

Jason Alacrity
Posts: 8
Joined: Wed Jan 06, 2010 8:03 pm
Location: Los Angeles, CA
Contact:

Re: Live wont open when I'm disconnected from the internet....

Post by Jason Alacrity » Mon May 30, 2011 8:26 pm

Ableton's support hasn't been much help. They want a crash log, but the program dosent crash, it just wont open up without being online. I guess they might think I'm up to something suspicious....

Anyhow I assume your suggestion was to turn off online activation and just do the offline type, thanks for the heads up gonna try that now.

Akshara
Posts: 377
Joined: Tue Dec 21, 2004 10:16 pm

Re: Live wont open when I'm disconnected from the internet....

Post by Akshara » Tue May 31, 2011 7:46 am

Jason Alacrity wrote:Anyhow I assume your suggestion was to turn off online activation and just do the offline type, thanks for the heads up gonna try that now.
There used to be a preference which allowed for a persistent login with the Ableton website (probably for the proposed Share feature), however it looks like that is no longer an option. That was what I was referring to.

Ableton Live does not require a persistent connection to run. Once authorized, there is no need to reauthorize offline - it is either authorized or not. If it won't open, then it is probably crashing or stalling during the start up process, and a Crash Log would likely identify where it is happening.

My guess is that there may be a third party plugin causing Live to stall during startup. Try disabling all external plugins on the Preferences > File Folder tab, and see if it opens without the internet. If so, it is just a matter of isolating which one it could be by manually removing and replacing all of the VST (and/or AU) plugins. Where those are stored depends upon your operating system.

If not, you're likely going to need Ableton's help. That's just the truth.

Jason Alacrity
Posts: 8
Joined: Wed Jan 06, 2010 8:03 pm
Location: Los Angeles, CA
Contact:

Re: Live wont open when I'm disconnected from the internet....

Post by Jason Alacrity » Wed Jun 01, 2011 5:53 am

Thanks Akshara, that totally worked. Now I just have to hunt down the offending VST/AU.

J

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