No backlighting for any buttons or pads.

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David James
Posts: 1
Joined: Thu Dec 12, 2013 2:19 am

No backlighting for any buttons or pads.

Post by David James » Thu Dec 12, 2013 2:24 am

Ive tried to contact ableton with no success. I love the push controller, but have a serious issue. The pads will not light up. The pads work in function but when I turn PUSH on they light up for a split second then turn off. It started after owning it for a week, so I returned it. Just got the new REPLACEMENT today and Im having the same issue. Is this a software malfunction, or something to do with my settings? It is very frustrating...

Because789
Posts: 440
Joined: Thu Apr 28, 2011 1:26 pm

Re: No backlighting for any buttons or pads.

Post by Because789 » Thu Dec 12, 2013 7:24 am

It sounds very much like this is a problem of your setup.

What OS and Live version are you on? How do your MIDI preferences look like? Do you use other remote scrpits? Is there a M4L device which might grabs the matrix somewhere in your set?
Live 9.5 (64bit), Max 7.0.6, Windows 10, Push 2, Korg electribe2, Bass Station II, Launch Control XL, Faderfox DJ3

M4L

yur2die4
Posts: 7333
Joined: Sat Oct 03, 2009 3:02 am
Location: Menasha, Wisconsin
Contact:

Re: No backlighting for any buttons or pads.

Post by yur2die4 » Thu Dec 12, 2013 7:30 am

Have you tried plugging the power adapter in, while leaving the USB unplugged? I'd assume that at least that mode would work.

That would mean the lights are illuminating and functioning.

Next is firmware/script/software communications and setup.

Airyck
Posts: 739
Joined: Thu Jul 02, 2009 11:54 pm
Location: Phoenix, AZ

Re: No backlighting for any buttons or pads.

Post by Airyck » Sat Dec 14, 2013 6:21 pm

Also make sure that your Push firmware and Ableton software are up to date.
Ableton Live 10 Suite / Push 2 / Max 8 /

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