! ! ! ! LIVE 6 CRASH EVERYTIMES ! ! ! ! ! ! ! !

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
LiLStressor
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Post by LiLStressor » Sat Nov 04, 2006 10:57 pm

tylenol wrote: For what its worth, I'm afraid those of you with lots of crashes are probably in the minority -- it has been utterly stable for me since release, and judging from posts in the beta forum, even people who experienced crashes haven't experienced anything like whats reported in this thread. So it seems likely that there is something particularly unusual either about your setups or about what you're doing, that it didn't come up during the beta period.
That's kind of an ignorant statement to make since you don't now how many people have been suffering from similar crashes and have simply decided not to post their experiences on this forum. Maybe Ableton should've beta tested this software longer or done it internally, I honestly don't know, but I can tell you that I've never, ever had any software crash this computer the way that 6.01 has been doing on a regular basis. Its back to Ableton 5 until this gets cleared up.

tylenol
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Post by tylenol » Sun Nov 05, 2006 12:05 am

LiLStressor wrote:
tylenol wrote: For what its worth, I'm afraid those of you with lots of crashes are probably in the minority -- it has been utterly stable for me since release, and judging from posts in the beta forum, even people who experienced crashes haven't experienced anything like whats reported in this thread. So it seems likely that there is something particularly unusual either about your setups or about what you're doing, that it didn't come up during the beta period.
That's kind of an ignorant statement to make since you don't now how many people have been suffering from similar crashes and have simply decided not to post their experiences on this forum. Maybe Ableton should've beta tested this software longer or done it internally, I honestly don't know, but I can tell you that I've never, ever had any software crash this computer the way that 6.01 has been doing on a regular basis. Its back to Ableton 5 until this gets cleared up.
It is definitely not ignorant, as I was involved in the beta test from b.19 on, read crash reports posted on the beta forum, and posted some of them myself. To the best of my knowledge, absolutely no one had this kind of experience during the beta period (which was long, and by the end, involved many people), and crashes that did happen were fixed. I do not say this to claim that your experience are not real, legitimate, or that they do not deserve a response from ableton's support team. They do deserve a response. I say this because I know (having been a programmer at one point) that it is nearly impossible to fix a bug without being able to reproduce it, and it seems that some people are posting here rather than reporting crashes to ableton directly. If live is crashing constantly for you, it is because there is a bug that the developers do not know about/have not been able to reliably reproduce.

I posted what I did because I don't think posting (semi-hysterical) complaints here is going to make any real difference in getting anything fixed, but I know that reporting them to ableton and helping them reproduce the problem will make a difference eventually.
Last edited by tylenol on Sun Nov 05, 2006 1:32 am, edited 1 time in total.

LiLStressor
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Post by LiLStressor » Sun Nov 05, 2006 12:54 am

I respect your opinion, but I think this is another example of a software developer rushing a new version of their program out the door before it has been properly tested in order meet market expectations and deadlines. Par for the coarse. I'm glad I didn't pay for the upgrade as I just recently jumped on the Ableton bandwagon. Version 5 is still an amazing canvas to paint on and I'm hopeful the next update to 6 will bring it closer to its stability.

d.chong
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Post by d.chong » Mon Nov 06, 2006 7:11 pm

I will join the crashers list
I've installed L6 a few days ago and had more crashes in 3 days than 6 month of live 5.2

d.chong
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Post by d.chong » Mon Nov 06, 2006 9:06 pm

plus sometimes I get this awfull distortion when crashing
lol
8O 8O 8O

dj superflat
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Post by dj superflat » Mon Nov 06, 2006 9:24 pm

is this a mac thing? i notice alot of you with crashes are running macs (wondering if it's mac plus certain card or who knows what). good luck.

d.chong
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Post by d.chong » Mon Nov 06, 2006 10:36 pm

is this a mac thing? i notice alot of you with crashes are running macs (wondering if it's mac plus certain card or who knows what). good luck.‡

I guess because there is no problem with my PC and Live 6

I get now more and more of random distortion

:?:

pbajzek
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Post by pbajzek » Wed Nov 08, 2006 4:03 am

I've been happy using Live since version 2, with very little experience of bugs, even when everyone was screaming about Live 5. But Thus far I've found Live 6 to be utterly useless- everything I try to do, whether on my G5 iMac or my Macbook, causes Live to crash. I literally can't do anything. I'm glad some of you have had no problems, and I'd love to know your secret; these new features seem great and I'd love to try them out some day. As it stands, Live 6 is crap for me at this point.

DJ VAKIS
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Post by DJ VAKIS » Wed Nov 08, 2006 2:38 pm

Joined: 31 Oct 2004
Posts: 734
Location: GERMANY MUNICH
Posted: Wed Nov 08, 2006 2:36 pm Post subject: A reason that Live 6 crash.
Ok please becarefull with what 3rd plugins you are using.
I also had problem but i sended the crash log to Ableton support and they told me that the VST plugin from greenoak crash Live.
I will test it again with out this plugin.
_________________
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----------------------------------------
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Live 8 -Operator -Sampler
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hoffman2k
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Post by hoffman2k » Wed Nov 08, 2006 3:22 pm

Damn. You guys got more problems then I do...
And I only reboot my mac once a week or so...

The mac version is reasonably solid. Though i'm waiting for 6.02...
I noticed in the beta forum from Ableton's replies, that the next bugfix update will be pretty significant.
Hang in there.

I get crashes too, but they are no mystery...
Just keep sending crashlogs to Ableton with a small but detailed description of what you did before the crash...

And if you find any threads that might be relevant to your crash, then include a link of those threads in your bugreport.

Dual g5 1,8 / osx 10,4,8 / 1256mb ram

max_vegas
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Joined: Wed Nov 08, 2006 11:51 pm

Post by max_vegas » Thu Nov 09, 2006 12:22 am

I've just get two crashes in 30 minutes. No vst/vsti plugins, only ableton modules, and a clean OS X 10.4.8 install.

That's sad, because I reorganized my set using the 6.0.1 project format and I have a gig next week. This means a lot of time wasted going back to the old 5.2.2 version cause I can't take the chance to have a crash in the middle of the night.

I work for a software company (one of majors) and I know for sure that is impossible to release a product without bugs.... Nevertheless, a crash like that, without recovery, on a pretty standard set up like i'm using, only leads me to think in two possibilities (maybe both at the same time):

1. You are not doing enough testing & QA
2. You don't have a good exception catching mechanism


I hope you *ableton programmers and product managers* start to think in making some investments in intensive testing before releasing a new piece of code, cause I love your product and I really would like to still using it and paying for new cool features.


Regards.

A disappointed customer.

PS. I'll send the crash reports to tech support, of course.
MacBook Pro Core Duo 2ghz + M-Audio Audiophile + BCR-2000 + BCF-2000

tm21thc
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Post by tm21thc » Thu Nov 09, 2006 3:30 am

This is crazy!
I got crash if I stop the metronom or add more track in te audio channel!
First I was thinking maybe my new toys making the troubles but then a little search gave me this thread!


Ableton please do something or I'll go to the dark side and selling my legal version of LIVE!!! :twisted:

leejones
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ADD ME TO THE CRASHES LIST

Post by leejones » Tue Nov 14, 2006 10:11 am

Yep, experiencing sudden shutdowns of Live 6 with no warning. Like someone has stated previous, I also get the strange noises if a track was playing. Its like a very small loop of audio playing a continuous noise and my computer locks up. Had Live 6 since release and its now crashed about 7 times in total. Has anyone reported this to support??? I'm using it on Sony Vaio VGN TX27GP with Presonus Firebox. Building a new Shuttle at weekend with AMD 64b AM2 4600 duo core and 4gb ram, so i'll see if it does it then...

michkhol
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Joined: Wed Oct 11, 2006 3:05 pm
Location: MD, USA

Post by michkhol » Tue Nov 14, 2006 4:10 pm

bump.

Load an AIFF 96K/24bit more than 50 min long into a new project and try to freeze it. Consistent crash at ~80% on my system.
MacBook 1.83, G5 2.3 Dual-core 1.5G RAM, M-Audio Axiom49, MOTU Ultralite, Live 6.0.7, DP 5.12

longjohns
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Post by longjohns » Tue Nov 14, 2006 4:30 pm

on both or just your G5

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