MOTU MK2 828 cuts audio

UHE is now closed. For Technical Support from Ableton, please go here: http://www.ableton.com/support
Pasqual

MOTU MK2 828 cuts audio

Post by Pasqual » Fri Apr 09, 2004 8:09 am

Hi, i have a VPR MATRIX 2.2 ghz 512 ram Laptop
and a MOTU 828 Mk2 and the audio doesnt flow correctly,, it
cuts and plays a very high frequency for seconds,
any ideas?

i'm playing the arrangement demo file.

gaspode
Posts: 1089
Joined: Sun Jan 19, 2003 6:56 am
Location: Hollis, NH
Contact:

Latency?

Post by gaspode » Fri Apr 09, 2004 9:37 pm

increase your latency? get the latest drivers? use a different firewire interface?

Pasqual

MOTU 828 MK2 cuts audio

Post by Pasqual » Sat Apr 10, 2004 6:02 am

i tried changing the latency to 300ms and it works, but i dont want to have that latency of course..

this noise or sound cut happens also when i move the MOUSE to much..
thats weird.

I Have the latest drivers

gaspode
Posts: 1089
Joined: Sun Jan 19, 2003 6:56 am
Location: Hollis, NH
Contact:

Hmmm...

Post by gaspode » Sat Apr 10, 2004 3:00 pm

If you're running Norton Antivirus... try turning that off while you are using live. I have to do that on my desktop to be able to get good performance. Try going to www.blackviper.com to see if there are any other things you shouldn't be running to help your system's performance.

Another suggestion would be to look at the other threads and see if your firewire chipset matches what other people are having issues with. You might need to get a PCMCIA firewire card to have proper performance.

Pasqual

MOTU mk2

Post by Pasqual » Sun Apr 11, 2004 7:19 am

wow, i didnt know the firewire interface could have incompatibility with
the motu 828, i'm gonna check on that,
its crazy, it plays ok, but when i start to do the smallest task it begins
to cut the audio. Anyone knows a good Pcmcia brand?

krikor
Posts: 303
Joined: Sun Oct 05, 2003 10:42 pm
Location: paris france
Contact:

Re: MOTU mk2

Post by krikor » Sun Apr 11, 2004 6:07 pm

Pasqual wrote:wow, i didnt know the firewire interface could have incompatibility with
the motu 828, i'm gonna check on that,
its crazy, it plays ok, but when i start to do the smallest task it begins
to cut the audio. Anyone knows a good Pcmcia brand?

RME---best SoundCard no latency

matt ob

Post by matt ob » Wed Apr 28, 2004 11:29 pm

Set the processor scheduling to adjust for best performace of background services (I think - if it's already set to this, try the other setting) To do this right click my computer, then go to advanced. Made a huge difference to my set up. Also configure the swap file so that it never resizes.

Have a look on the Cubase knowledge base and also www.prorec.com, that's where I found out this info.

Pasqual

MOTU cuts audio

Post by Pasqual » Thu Apr 29, 2004 10:23 am

well, i did all that, (good tips by the way),
but it has to be something deeper, cause
the MOTU 828 mk2 still works really bad in the VPR matrix,
and its not just me, but other people to.

neurotune

Post by neurotune » Tue May 11, 2004 3:20 pm

:!: mostly problems with motu will be when the firewire and grafik parts in the notebook work on the same IRQ or are bad components. it´s not a motu problem. by they way, motu is to rme, like apple to bannans.
:wink:

Guest

Post by Guest » Tue May 25, 2004 8:28 am

I have the exact same problem.

I am running an Emachines m6805 and a MOTU828 mk2 with Live 3.0.4 on windows XP home (soon to be scrapped for pro... but I dont think that will solve my problem)

The audio cuts out, replaced by a high pitch whine for about 2 seconds at a time. It happens seemingly randomly independant of CPU, disk usage and buffer settings. It happens frequently enough that unless I can find a cure I will not be able to use Live and my MOTU together (on adverage about once every 5-10 minutes).

It should be noted that this problem does not occur in Cubase SX 2!
So far I have found it to be a Live only issue! :evil:

So, while I will continue to try to find a solution by chaning my setup (both my software and hardware) I worry that it wont solve my problem.


:cry: :x :cry:

Guest

Post by Guest » Tue May 25, 2004 9:39 am

hah. according to the server time... whatever time zone its in. my last post was at 8:28 am. fairly fitting I would say. :)


but i still am sad about the problem :roll: :cry:

sniffio
Posts: 232
Joined: Sun Aug 29, 2004 7:21 pm

shuu

Post by sniffio » Wed Nov 03, 2004 2:56 pm

hey, guys. This is happening with my setting, too.
And many people are talking about.
It's eighter the latest powerbook user,
Motu user,
OSX users.

Abes, please get this fixed.
Everyone is suffering from the random dropouts.

LaQ
Posts: 78
Joined: Sun Aug 08, 2004 2:30 pm
Location: Berlin, Germany
Contact:

Post by LaQ » Wed Nov 03, 2004 9:38 pm

if i recall correctly, it also happened to me in logic6 sometimes, although it happened in live more often. i'd guess it was more a 828mk2 issue than a live issue... has anyone contacted motu support about that? any firmware upgrades available?
yup.

enzymex
Posts: 129
Joined: Sat Sep 11, 2004 10:18 pm

Post by enzymex » Fri Nov 12, 2004 7:50 am

I have and 828 mkII used with Sonar and Live and this same problem occurs with both software packages.

sniffio
Posts: 232
Joined: Sun Aug 29, 2004 7:21 pm

Post by sniffio » Sun Nov 21, 2004 9:22 pm

i quit the dame 828mk2.
Now I use rme multiface and it's stable as it can get.
Trust me, live4 does not work with the Motu,
win or mac.

No glitches on any day.
with motu, glitches everyday.
What is your choice ???

PLZ take a look at every motu threads or the Rme threads and
you'll notice the difference even from the words.

Locked