WARNING

dirtystudios · Post by **dirtystudios** » Fri Apr 16, 2004 9:46 pm

montrealbreaks wrote:.I am looking into Serato Scratch as an alternative. Software by Serato, (I am not really familiar with them), and hardware by Rane. For those not 'in the know', Rane makes probably the best quality mixers, crossovers and EQs on the planet. Their production quality is TOP NOTCH, but ya pay for it.

you might want to check out mrs. pinky's (http://www.mspinky.com/). it's under a hundred bucks and seems to be the most versitile as it integrates with max/msp, which means you can scratch stuff other than just audio, like video, lighting, whatever. it comes with some pretty cool looking software.

k

Guest · Post by **Guest** » Sat Apr 17, 2004 2:50 am

to the original poster, email them again and send them a link to this thread so they can see just how much they are fucking up their business.
which should matter, if they are legitimate.

-yeah i said it

mag · Post by **mag** » Sat Apr 17, 2004 12:28 pm

You can send them links to about 6 threads ive started on music production sites, just do a search for "grex warning"

Guest · Post by **Guest** » Sat Apr 17, 2004 2:56 pm

to the original poster, email them again and send them a link to this thread so they can see just how much they are fucking up their business.
which should matter, if they are legitimate.

Nah, can't be bothered. They'd probably reply with some bullshit anyway. Grex have had their chance to resolve this as far as I'm concerned.

I guess this means the Genotron won't be released as advertised:

"Arrives Spring 2004.

Watch this space!"

Yehright!!

Guest · Post by **Guest** » Sat Apr 17, 2004 5:16 pm

some more info from the net.

Name & Registered Office :
GREX ULTRA-DYNAMICS LIMITED
THORPE HOUSE 61 RICHARDSHAW LANE
PUDSEY
LEEDS
WEST YORKSHIRE LS28 7EL
Status :Active

http://ws6info.companieshouse.gov.uk/in ... 02d2916dc0

https://estore.netbenefit.com/whois/act ... N=94416053

https://estore.netbenefit.com/whois/act ... N=94416053

special ed · Post by **special ed** » Sat Apr 17, 2004 9:50 pm

well i know im not the only one getting the runaround from these guys, ive had one on order for 6 weeks now, no machine, no reply, but they have my money. i almost feel like im trying to buy a sack of weed from an unreliable dealer that says "give me the money and wait here, ill b right back". are these controllers illegal by any chance?

Guest · Post by **Guest** » Sun Apr 18, 2004 2:33 pm

I'd let you know if I could get my hands on one. Taking money for goods that can't be delivered however is, Trading Standards have been informed and I would urge anyone else in the UK to do the same.

muthafunka · Post by **muthafunka** » Sun Apr 18, 2004 3:16 pm

That SUCKS...that's also only minutes drive from my hometown, if I were there I'd get right on over and sort 'em out...unfortunately I'm on the other side of the world

Hope u all get sorted out, I was liking the look of those too. BTW, might also be worth informing some of the trade press about the problems too, Future Music, Sound on Sound etc, and let the company know you're telling the press too!

Guest · Post by **Guest** » Sun Apr 18, 2004 11:28 pm

speaking of the press, have there been any reviews in any of the zines cause if they haven't gotten any to review then we sure as hell aren't going to get any.

Gluglu · Post by **Gluglu** » Mon Apr 19, 2004 12:00 am

There is a half page news preview in the current sound on sound but even if they start appearing I wouldnt touch this company with a 10ft pole. Not responding to mails and when finally doing so filling it with BS is absolutely unforgivable imo. What happens when you need after sales support even if you do happen to get the product in the first place? There is no excuse for treating customers in this way, if they cant even be bothered answering mails the mxf8 deserves to fail.

dirtystudios · Post by **dirtystudios** » Mon Apr 19, 2004 1:46 am

aren't these the same guys who made the notron? i've never heard people swear by gear like notron users. they're few and far between, and it's almost impossible to find one for sale because people love them so much. i think the company went through some sort of rearangement or something, maybe they just really fucked up their reopening, or the manufacturer sent them 5,000 tv remotes instead of knobby things. i know i've worked at some companies where shit just went so wrong it was downright comical to watch, and it doesn't mean it's a scam. besides, if you were going to scam a bunch of folks, i hardly think this would be the right demographic to go after. i'd be willing to bet things start to smooth out over the next few months.

of course, i'm not going to spend my money there or anything.

k

Guest · Post by **Guest** » Mon Apr 19, 2004 10:42 am

even so that doesnt excuse them for ignoring emails week after week having taken peoples cash, then if you do get a reply filling it with BS delivery dates. no wonder notrons are so hard to find.

i know i've worked at some companies where shit just went so wrong it was downright comical to watch, and it doesn't mean it's a scam. besides, if you were going to scam a bunch of folks, i hardly think this would be the right demographic to go after. i'd be willing to bet things start to smooth out over the next few months.

dirtystudios · Post by **dirtystudios** » Mon Apr 19, 2004 11:51 am

Anonymous wrote:no wonder notrons are so hard to find.

good point.

k

Guest · Post by **Guest** » Tue Apr 20, 2004 10:35 pm

It's the fact that they take the money with no product to deliver, and they rarely respond to emails and when they do it's just another line of garbage saying that it will be sent out "tomorrow" or "next week". These pieces of shit seem to not care about pissing on their customers. I'm sure things go wrong at times and thats to be expected, but to just outright not care about your customers after you took their money and gave them nothing but excuses in return is completely unacceptable. Also, what if the customer actually got the product and needed support? They would be fucked then, wouldn't they? They also say on their website that the device can be upgraded in the future with user defined features, how the fuck is that possible with no fucking customer communication? This company should be shut down with its people thrown in jail for fraud.

muthafunka · Post by **muthafunka** » Wed Apr 21, 2004 1:15 am

Has anyone in the UK actualy tried calling them? It can't be impossible to get the # from directory enquiries as there are now 2 adresses posted here...just a thought

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