"Unexpectedly quits" problem

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Lee Ving

"Unexpectedly quits" problem

Post by Lee Ving » Fri May 14, 2004 8:59 pm

:( I am a pc to mac defector. I have only pro tools and Live on the system and I use no internet connections at this time. Live 3 crashes constantly to the point of uselessness. I called the help number and was told to download the updates which I did correctly. I then removed all Live 3.0 files, folders etc. The program still will not work. Furthermore, if these posts are on the website then why did the help desk simply tell me that the system is " quirky" with osx? I am obviously not the only user with this problem and the help desk could have let me know this instead of making this my problem and not their own. I am very disappointed in this product and more so in Ableton. Thank you for your nonreturnable unusable program.

bigbone
Posts: 39
Joined: Tue Dec 31, 2002 4:19 pm
Location: montreal, canada

Post by bigbone » Sat May 15, 2004 4:24 am

Sorry to said it, but live work great with my Pbook, i got live 3.0.3. .panther, pbook 667 Mhz, and the quattro soundcard, and it work like a charm....so i guess it's not live the probleme, did you install everything. are you on a MAC or PC,,,,,,,
Pbook G4 1.5MHz 2GB ram, tiger, live 4.0.1

bigbone
Posts: 39
Joined: Tue Dec 31, 2002 4:19 pm
Location: montreal, canada

Post by bigbone » Sat May 15, 2004 4:27 am

and by the way,,,,,those form make me laught sometime,,,,you never heard of the peoples that there software work great, only the one with trouble,,,,,there is a lot of live user, and they don"t complain,,,,so ..... :roll:
Pbook G4 1.5MHz 2GB ram, tiger, live 4.0.1

Guest

Post by Guest » Sat May 15, 2004 6:41 am

i had similar problems. i solved them by using only the internal sound card, not the m-box as my sound card. it didn't like that i guess.

lee ving

thank you guest

Post by lee ving » Sun May 16, 2004 3:46 am

I will try the internal sound card and see what happens. This program rocks when I can get it to work! Ill keep plugging away! Thanks!

tankbullock

live is cack on g5.

Post by tankbullock » Mon May 17, 2004 8:10 am

I have had identical problems. I have found though that Live is totally stable when using rewire in protools. So Mbox can't be the problem, hmmm.......

Winterpark
Posts: 1671
Joined: Thu Apr 15, 2004 2:59 am
Location: Melbourne, Australia

Post by Winterpark » Mon May 17, 2004 11:05 am

Problem with Mbox is digidesign's coreaudio drivers not fully supporting Live 3.

it sucks.

I have emailed Digidesign, and their response was that they "have no plans on supporting Live 3 in the immediate future".

pretty lame I reckon.

can Ableton do anything about it? :?: :?

kleine
Posts: 1858
Joined: Sat Dec 15, 2001 11:46 am
Location: ableton
Contact:

Post by kleine » Mon May 17, 2004 11:41 am

Hello all,

Make sure to have read this:

http://www.ableton.com/pages/products/l ... q/faq.html

Best,
Ch. Kleine

Winterpark
Posts: 1671
Joined: Thu Apr 15, 2004 2:59 am
Location: Melbourne, Australia

Post by Winterpark » Mon May 17, 2004 12:14 pm

hi Kleine,

I have read all the stuff in the FAQ's, and searched the forums for all stuff related to M-box,and still have had little joy with it.

I actually upgraded from the digidesign version to Version 3, and have now found the m-box to be very tempremental, with regular crashing.

am i right in saying that it is Digidesign's Core Audio driver's that are the problem? or is there a solution I have not found.

Live works great with the internal sound card, but is working only around 30% of the time for me with the m-box.

any word or advice from Ableton would be very much appreciated.

regards,
am
web | fb | sc | twt | bc

kleine
Posts: 1858
Joined: Sat Dec 15, 2001 11:46 am
Location: ableton
Contact:

Post by kleine » Mon May 17, 2004 12:25 pm

Hello am,


I have experienced similar problems on my testing machine. It´s difficult to pinpoint the problem exactly..
The best way to go seems to be a de- and re-install of the CoreAudio driver....

Best,
Ch. Kleine

Winterpark
Posts: 1671
Joined: Thu Apr 15, 2004 2:59 am
Location: Melbourne, Australia

Post by Winterpark » Mon May 17, 2004 12:57 pm

thanks for the prompt response.

I'll give that a go.

regards,
am

DirtySkillet

Post by DirtySkillet » Mon May 24, 2004 7:54 pm

Hi, I have had the exact same problems with my mbox and Live 3. Funny thing is, live digi edition worked perfectly with the mbox and now live 3 will barely open when the audio engine is set to the mbox??. The problem is obviously with digidesign's coreaudio driver. live 3 operates perfectly when using the built-in audio on my g5 (but then i can't use the mbox to record!!).

live tech support has been very helpful, though i'm not sure if they understand the severity of this coreaudio issue. last they told me after trying a number of things was to reinstall pro tools completely to make sure the coreaudio is installed properly in conjunction with live 3. we'll see if it works.

best, DS

stevo
Posts: 31
Joined: Tue Jul 01, 2003 12:03 am
Location: Seattle, USA
Contact:

Post by stevo » Thu May 27, 2004 12:02 am

kleine wrote:Hello all,

Make sure to have read this:

http://www.ableton.com/pages/products/l ... q/faq.html

Best,
Ch. Kleine
Does this mean that in order to use Live 3.04 with an Mbox, I need to switch to the "digidesign edition"?? I had no problems at all in Jaguar but with Panther, Live keeps "quitting". :evil:

markdawes

Core Audio Driver 6.5

Post by markdawes » Fri Jun 11, 2004 3:06 pm

Hi Everybody

You may have already solved this problem... but DS posted a message in this category called:

New CoreAudio support for Live 3.x in OS X!!!

in which he pointed out that the "unexpected quit" can be solved by using Digidesign Core Audio Driver 6.5 with MacosX. I tried it and it worked. It might not work for everybody with different set-ups but It does seem to be a driver issue (and not just a lack of RAM as I was told).

Hope this helps :D
Mark

lee ving

solution found!

Post by lee ving » Tue Jun 15, 2004 3:28 am

downloading the core driver update 6.5.1 from the digidesign site fixed my problem completely. I have not had Live Crash in 3 days ( it had crashed 48 times the week prior to the download.) Go to the digidesign site and find this download!

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