Does Ableton respond to email?

Discuss music production with Ableton Live.
dom
Posts: 936
Joined: Fri Jan 07, 2005 9:24 am
Location: Ableton Headquarters
Contact:

Post by dom » Tue Dec 18, 2007 10:10 pm

in an ideal world: never!
we're concerned about the health of our userbase!
remember quit-smoking, drinking and whatnot threads?

is that lust really that bad again?
if you can't stand it, gimme a call.
but i'm sure you'll manage.

cheers,
dom

p.s.: aaaah, remember 0,1% and milk? :)
ableton support team
[email protected]

roby
Posts: 931
Joined: Fri Apr 01, 2005 4:16 pm
Location: CA, USA
Contact:

Post by roby » Tue Dec 18, 2007 10:27 pm

i got my license!!!!1
yay!!!!!!1 :P :P

Grahambo!
Posts: 301
Joined: Wed Jun 13, 2007 6:22 pm
Location: Chicago, USA // Le Mans, France
Contact:

Post by Grahambo! » Tue Dec 18, 2007 10:38 pm

roby wrote:i got my license!!!!1
yay!!!!!!1 :P :P
Wooo!! Yay! I just sent them another e-mail to...in hopes I could get my license, if I can't get my box Suite yet... We'll see what they say. Otherwise, I'll call them eventually. It would be nice to have access to Live Suite over the holidays though :wink:

Grahambo!
Posts: 301
Joined: Wed Jun 13, 2007 6:22 pm
Location: Chicago, USA // Le Mans, France
Contact:

Post by Grahambo! » Wed Dec 19, 2007 3:24 pm

Hmmm... I got e-mail back from Customer Care. Supposedly, they "haven't received my payment yet..." How odd, considering I sent it via paypal on Sunday immediately after they sent me an e-mail asking for payment. And the $300 is gone from my account... Bah. I don't even know what to do anymore haha. I guess wait it out. They probably just made a mistake. But I hope they find my payment soon. I'm getting really... really anxious.

Edit: I sent another e-mail, and no joke, within 5 minutes I received my Serial and Invoice!!! Woo! Now I just gotto get home from work and to my computer.

A message to Ableton: You guys rock. I could wait forever and a day for Ableton's products. I love it. I was just anxious to get my hands on it. So I apologize if my e-mails came off as bothersome. :( I really appreciate your time and service, and I can't wait to get my hands on the Box when it arrives. :wink:

tedriot
Posts: 53
Joined: Sun May 29, 2005 4:36 pm

Post by tedriot » Mon Dec 24, 2007 9:53 am

I didnt get my licence....

because these noobs calculated VAT for switzerland (its outside europe) and now have to wait ... for a new bill... Im a valuable customer since Live 4.... but they dont care....

A Message to Ableton: You guys dont rock ! :twisted: :twisted: :twisted: :twisted: :twisted:

Post Reply