Ableton Forum

Hi, The Sl MkII uses an advanced template to communicate directly with Live. This template is active when Automap is off (i.e. when the 'automap' button is not lit). Automap is only really used for controlling third-party Automap enabled plug-ins within Live. Therefore your do not need to use Automa...

Hi, I'm sorry to hear of the problems you have been experiencing and that you didn't receive a response on our user forums. I would be useful if we could take a look at your configuration of Ableton. Please could you contact technical support using the contact form on the Novation Answerbase. http:/...

Hi Merges, I'm sorry to hear of the problems you are having with the key mechanism of your Sl MkII. Please contact Novation technical support about this as we might be able to help. At the very least we should be able to provide you with a replacement for the key which is currently broken. Here's a ...

Hi benoit-1842, I'm sorry to hear of the problems you have been experiencing. Some good suggestions have been made here. If you continue to have problems then please contact Novation technical support using the contact form on the Novation Answerbase. http://www.novationmusic.com/answerbase/en/conta...

Hi, This should be possible. We'd need to take a closer look at your MIDI Sync preferences and the configuration of your tracks within Live. If you would like us to help with this please contact Novation technical support using the contact form below: http://www.novationmusic.com/answerbase/en/conta...

Hi bfoster89, I'm sorry to hear of the problems you have been experiencing. Each of the XioSynth's inputs are separate entities. There isn't an option to combine these on the XioSynth therefore it is likely that this is a software issue. Please ensure that you have the latest version of the Novation...

Hi, I'm sorry to hear of the problems you have been experiencing. If you are worried that your preferences are corrupt it would be worth deleting the preferences.cfg file by following the guide below. Please note that by doing this you will reset all of your preferences in Live. http://www.ableton.c...

Hi, I'm sorry to hear of the problems you have been experiencing. Please ensure that you have the latest Nio driver installed which can be found here: http://www.novationmusic.com/support/downloads/nio_2_4/ Also make sure that you have activated outputs 3 & 4 in Lives audio preferences. This is done...

Hi,

This is a slight graphical issue that we have noticed with Live 8.3. You should still be able to use your Novation controller with Live. Please let me know if you experience any problems.

Best regards,

Alex Lucas // Novation Technical Support
www.novationmusic.com

Hi TB323, I'm sorry to hear of the problems you have been experiencing. I recommend contacting us directly about this so that we can do some in depth troubleshooting. Please submit a support enquiry using the contact form on the Novation Answerbase. http://www.novationmusic.com/answerbase/en/contact...

Hi, Please follow the guide below to see if this resolves the issue. If it does not please contact Novation technical support using the contact form on the Novation Answerbase. http://www.novationmusic.com/answerbase/en/article.php?id=722 http://www.novationmusic.com/answerbase/en/contact.php Best r...

Hi, Unfortunately Live's control surfaces and MIDI output ports are disabled when running as a Rewire slave. As Pro Tools can only run as a Rewire master, I'm afraid that it will not be possible to use all of the Launchpads features with Live in this scenario. The only option is to use the Launchpad...

Hello,

Yes, it would be helpful if customers experiencing this problem could us to help us gather information on the problem. Please contact us using the contact form on the Novation Answerbase.

Best regards,
Alex Lucas
Novation Technical Support.

Hi,

We should be able to help you configure the Ultranova and Xio 25. Please get in touch using the contact form on the Novation Answerbase.

http://www.novationmusic.com/answerbase/en/contact.php

Best regards,
Alex Lucas
Novation Technical Support
www.novationmusic.com

Hi, I'm sorry to hear of the problems you are experiencing. First of all, please ensure that you have at least one MIDI channel enabled in the Advanced section of Automap's Software Setup. Once you have done this you should be able edit the mapping for both the Nocturn and Launchpad. When you are as...