Ableton Forum

Hi all,

We're terribly sorry for the delays in response. The amount of requests, questions and feedback on Live 7 and the other new products is simply stunning, and we're doing the best we can to get back to all of you as fast as possible.

Please feel free to call us at 0049 30 288 763 231 with ...

The boxed Suite comes with an EIC serial number (and the content of course), the download version of Suite does not.

Hi there,

we are aware that's a tricky one, let me try to explain:

- All Live 7 boxes come with the EIC 2 content (some GB of Live Packs)
- An EIC serial number is required to install the EIC 2 Live Packs. This serial number is not included in boxed Upgrades to Live 7
- EIC 1 and EIC 2 serial ...

A serial number came with my upgrade pack too.


cheers,
KC

Hi KC, Hi you all,

our fulfillment company here in Berlin was a bit overworked and made some mistakes during assembling the first bunch of Upgrade Boxes. Therefore some of you received two serial numbers, one directly from Ableton and ...

Here is the exact Error Code:
Error while processing your credit card information
Error (L_009): Invalid Productnumber.
Error (L_009): Invalid Productnumber.
... hope that helps!

Cheers!
Aueua


Hi Aueua,

thanks a lot for reporting this! The bug is fixed and everything works again.

Best ...

I looked for https: when I made my purchase but it wasn't there. The page said it was encrypted and it's ableton so I trusted it and went through with the purchase.

Should I be worried?

Hi Azmills,

this is because of the architecture of our website: Only the main frame is SSL-secured, not the ...

Hello all,

if you bought the download upgrade and you are interested in getting a printed manual, that's no problem. Just contact [email protected] for more info.

Kind regards,

Martin

The texts lists the cards it will take. Even though theres an amex logo it would not take mine either...visa worked with no issues.

Hi loophead,

from time to time, AMEX cards from outside europe will not work with the ableton webshop. In most cases, the issuing bank blocks these foreign ...